Privacy Policy

Your account. We're responsible for your account information: your name, email address, password and settings.

Your organization's data. Organizations use Jenisan Tools to keep their own records: projects and tasks, support tickets, website content, customers, leads and the people connected to them. For that information, the organization decides what to collect and why, and we process it on its behalf. If you're one of those people and have a question or request, contact the organization that has your details first. We'll help them respond, and you can also write to us at support@jenisan.com.

Information you give us

• Account details: name, email address, password (stored only as a secure hash by our sign-in provider), time zone and preferences.
• Organization details: organization name, time zone, members, their roles and the tools the organization uses.
• Your work in Jenisan Tools: projects, stories and tasks; tickets and their conversations; articles, links, media and collections; customer and lead records, notes, follow-ups and files.
• Invitations: the email address and role of each person invited, and who invited them.
• Messages to us: anything you send our support team.

Information from embeds and forms on websites

Organizations can show content from Jenisan Tools on their own websites, and may collect information through forms (for example, a lead capture or support form). When someone uses one of these, we receive what they enter and basic technical details needed to serve it.

Information collected automatically

• Log and device information: IP address, browser and device type, pages requested and timestamps, used to keep the service running and secure.
• Cookies: cookies that keep you signed in and remember which organization you're working in. We don't use advertising cookies.
• Analytics: Vercel Web Analytics, which counts page visits without cookies.

Information from services you connect

If you sign in with Google, we receive your Google account's name and email address. We don't receive your Google password.

• To provide, secure and improve Jenisan Tools, including signing you in and applying your organization's roles and permissions.
• To send service emails: invitations, account confirmations, password resets and notices about your account or organization.
• To respond to support requests.
• To prevent abuse, fraud and security incidents, and to meet legal obligations.

Within your organization. Members of an organization can see that organization's data according to their role. Owners and Admins can see the member list and pending invitations.

Service providers that run Jenisan Tools for us, under agreements to protect the information:

• Supabase: database, sign-in and file storage.
• Vercel: hosting and anonymous page analytics.
• Resend: sending email.
• Google: “Continue with Google” sign-in, if you use it.

Legal and safety reasons, when required by law or to protect the rights, safety and property of our users, the public or Jenisan. Business transfers: if Jenisan is involved in a merger, acquisition or sale of assets, information may be transferred as part of it, and this policy will continue to apply.

We don't sell personal information or share it for cross-context behavioral advertising.

We keep account information while your account is active, and organization data while the organization uses Jenisan Tools. When an organization or account is deleted, we delete or anonymize its information within a reasonable period, except where we must keep it for legal, security or billing reasons. Backups are kept for a limited time and then overwritten.

Data is encrypted in transit and at rest. Access is controlled in the database itself, so each person can only reach the organizations they belong to, within their role. Invite links are single-use and expire. No system is perfectly secure, so please use a strong password and tell us right away at support@jenisan.com if you suspect a problem.

• You can update your name, time zone and password under Settings › My settings.
• You can ask us for a copy of your information, or to correct or delete it, by writing to support@jenisan.com.
• If your information was added by an organization, it controls that data; we'll pass your request to them and help them respond.

Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or the GDPR. We'll respond to requests as those laws require, and we won't treat you differently for using them.

Jenisan Tools is a business service and isn't meant for anyone under 16. We don't knowingly collect information from children.

Information is stored and processed in the United States. If you use Jenisan Tools from elsewhere, your information will be transferred to the US.

We may update this policy. If the changes are significant, we'll tell account holders by email or in the app before they take effect. The date at the top shows when it last changed.

Questions or requests about privacy: support@jenisan.com. Jenisan, Inc., Arizona, USA.